This Billing Terms and Conditions document outlines the payment and billing practices for Selara Bay.

1. Accepted Payment Methods

At Selara Bay, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience, including credit and debit cards, PayPal, Apple Pay and Google Pay, and other checkout options as made available.

All payments are processed in Australian Dollars (AUD).

2. Payment Processing

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on Selara Bay are in Australian Dollars (AUD).
• Prices are subject to change without notice.
• Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

• Selara Bay uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
• We do not store your credit card or payment details.

5. Refunds & Chargebacks

• Refunds are processed according to our Refund & Return Policy.
• Unauthorized chargebacks will be disputed.
• If you experience any issues, please contact us first at info@selarabay.com.

6. Fraud Prevention

• Selara Bay reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high-value transactions.

7. Contact Information

Store name: Selara Bay
Address: Hendrikseiland 43, 2761 EJ Zevenhuizen, Netherlands
Company Registration Number (KVK): 99400081
VAT Number: NL005385171B69
Email: info@selarabay.com
Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM (AEST)
Response Time: We aim to reply within 1-2 business days.